ChoicesAI
Refund Policy
Last Updated: January 27, 2026
At Choices, we are committed to providing a high-quality digital experience. Please read our refund policy carefully before making any purchase.
1. Refund Window
- Users may request a refund within 7 days of the original payment date.
- Requests made after 7 days will not be eligible for a refund.
2. Refundable and Non-Refundable Items
Refundable
- First-time subscription payments
- One-time purchases made in error
- Payments where service was not delivered as described
Non-Refundable
- Renewed subscriptions after active usage
- Used or partially used service credits
- Promotional or discounted purchases
- Accounts suspended due to policy violations
3. How to Request a Refund
To request a refund, please contact us via email:
Email: hello@trychoices.app
Include:
- Your full name
- Registered email address
- Transaction reference
- Reason for the request
All requests are reviewed within 3-5 business days.
4. Refund Processing Time
Approved refunds are processed within 5-10 business days, depending on your payment provider and bank. Refunds will be issued to the original payment method used.
5. Abuse Prevention
Choices reserves the right to deny refund requests in cases of abuse, fraud, or repeated refund attempts.